Alla Romanenko

Office management clerk

- Processing personnel files
- Writing offers and invoices
- Monitoring incoming payments
- Checking invoices and delivery notes
- Organizing office processes
- Processing of correspondence
- Coordination of appointments

Katharina Reitschmidt

Merchandise management specialist

- Planning, organization and monitoring of logistics processes, inventory management, transport and distribution.
- Analysis of existing logistics processes, identification of improvement potential and development and implementation of measures to increase efficiency and cost optimization.
- general Office work

Olaf Siegfried Vorwieger

Merchandise management specialist

- Product maintenance on various platforms (online shop, eBay, Amazon)
- Creating product descriptions
- Writing attractive article texts
- Adding new products
- Image editing
- Entering and managing the goods database
- Maintaining social media presence (focus: Instagram and YouTube)

Witalij Khin

Head of Field Service

- Develop and implement customer-oriented sales strategies
- Actively promote the development and maintenance of customer relationships
- Support and expansion of existing customer contacts
- Identification and acquisition of new customers through targeted data collection and analysis
- Advice and sales of our entire range (including the practical use of our high-quality tools)
- Solving customer-specific tasks
- Market and competition monitoring

Alexander Langer

Account Manager and Customer Service

- Customer support via email and telephone, also via social networks, as well as all other modern communication channels

- Acquisition of new customers and support of existing customers

- Development of optimal solutions for customer projects with the long-term goal of customer loyalty

If you have any questions or problems, Alexander is your first point of contact. He is friendly, competent and helpful. He will answer your questions by phone, email or live chat. He will be happy to provide you with advice and support for your projects.

Hermann Romanenko

Market manager and Product Manager

- Sales, finance and marketing
- Selection and support of suppliers and service providers.
- Price comparison of items
- Quality check
- Product list management
- Internet research

Herman is responsible for the selection and quality of our products. He is always on the lookout for new trends and innovations in the tool industry. He personally tests every product before it is added to our range.

Alexander Romanenko

Managing Director

Alexander is the founder and manager of our store. His goal is to offer our customers the best tools for all occasions. He takes care of the strategic direction and partnerships of our company.